Last update : June 2026

Your privacy matters to us.

At ANUANUA, we believe trust is just as important as craftsmanship.

Whether you're browsing our collections, placing an order or subscribing to our newsletter, we only collect the information we genuinely need to provide you with the best possible experience.

This Privacy Policy explains what information we collect, why we collect it, how we protect it and the choices available to you.

If you have any questions, feel free to contact us at hello@anuanuatahiti.com

In short

• We only collect the information necessary to operate our website and process your orders.
• We never sell your personal information.
• We only share your information with trusted partners when it is necessary to provide our services.
• You remain in control of your personal data at all times.

This website is operated by ANUANUA BIJOUX, a sole proprietorship registered in French Polynesia.

• Business name: ANUANUA BIJOUX
• Registration number: Tahiti F95519
• Registered office:

BP 330653 - 98711 Paea

• Workshop:

Résidence Pointe des Pêcheurs - 98718 Punaauia

• Email: hello@anuanuatahiti.com

Depending on how you interact with our website, we may collect:

Information you provide

• First name
• Last name
• Email address
• Telephone number
• Billing address
• Shipping address
• Order notes
• Messages sent through our contact form
• Newsletter subscription
• Product reviews you choose to submit

Information related to your orders

• Products purchased
• Order history
• Payment status
• Delivery method

Please note that ANUANUA never has access to your full bank card details.

Information collected automatically

When you browse our website, certain technical information may be collected automatically through cookies and similar technologies, including:

• Device type
• Browser type
• IP address
• Pages visited
• Time spent on the website

We use your information to:

• process and deliver your orders;
• communicate with you regarding your purchases;
• respond to your enquiries;
• manage your customer account (if you choose to create one);
• send newsletters and marketing communications if you have subscribed;
• improve our website and customer experience;
• comply with our legal and accounting obligations.

We only use your personal information for legitimate business purposes.

Your trust is incredibly important to us.

That's why:

• We never sell your personal information.
• We never rent your personal information.
• We never send marketing emails unless you have chosen to receive them.
• We only share your information when it is necessary to operate our business or fulfil your order.

To operate our online store, we work with carefully selected service providers.

Depending on your order, your information may be shared with:

Shopify

To host our online store and manage your customer account and orders.

PayZen by OSB

To securely process online payments.

Payment information is encrypted and processed directly by the payment provider.

ANUANUA never stores your payment information.

Shipping providers

Your name, address, telephone number and delivery information may be shared with:

• Fare Rata (French Polynesian Postal Service)
• Air Tahiti Freight

only for the purpose of delivering your order.

We may also disclose information where required by law or to protect our legal rights.

Like most online stores, our website uses cookies.

Cookies help us:

• remember your preferences;
• keep your shopping cart active;
• improve website performance;
• better understand how visitors use our website.

When you first visit our website, you can choose whether to accept or manage non-essential cookies through our cookie banner.

You can also modify your browser settings to block or delete cookies at any time.

Please note that certain website features may not function correctly if cookies are disabled.

If you subscribe to our newsletter, we may occasionally send you:

• new collection launches;
• exclusive offers;
• product updates;
• inspiration and styling ideas;
• behind-the-scenes news from ANUANUA.

You may unsubscribe at any time by clicking the "Unsubscribe" link included in every email or by contacting us directly.

We only retain your personal information for as long as necessary.

Generally:

• Order information is retained as required to comply with legal and accounting obligations.
• Newsletter information is retained until you unsubscribe.
• Customer account information is retained while your account remains active.
• Product reviews remain published until you request their removal.

When information is no longer required, it is securely deleted or anonymised whenever reasonably possible.

Depending on your country of residence, you may have the right to:

• access your personal information;
• request correction of inaccurate information;
• request deletion of your personal information;
• withdraw your consent for marketing communications;
• object to certain processing activities;
• request a copy of your personal data.

To exercise any of these rights, simply contact us at:

hello@anuanuatahiti.com

We will respond as soon as reasonably possible.

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information through our website, please contact us and we will promptly delete the information.

We take reasonable technical and organisational measures to protect your personal information against:

• unauthorized access;
• loss;
• misuse;
• alteration;
• disclosure.

Although no online transmission can ever be guaranteed to be completely secure, we continuously strive to use trusted technologies and secure service providers.

We may update this Privacy Policy from time to time to reflect legal, technical or operational changes.

The latest version will always be available on this page.

The "Last updated" date at the top of this document indicates when the policy was most recently revised.

If you have any questions about this Privacy Policy or how we process your personal information, please contact us.

Email: hello@anuanuatahiti.com